Connection, kindness, and trust are the flavors of the month in HR, wellness, and leadership circles. But a lot of the talk is ultimately more about selling products, services, and brands rather than anything relevant to workers (whose voices tend to be absent from the conversation).

In a recent post, I hand the wheel over to transit operator, @that_mc, who shares a touching story (first shared right here on Mastodon!) about his encounter with a distressed passenger. It's an authentic anecdote about connection, kindness, and trust, and how they relate to meaningful work — through the eyes of a job holder.

https://heighho.substack.com/p/mc-allen-bus-transit-connection-trust-kindness

#bus #SanFrancisco #kindness #leadership #wellbeing #work #workers #labor #labour #transportation #compassion #goodvibes